T & C

Terms & Conditions

Welcome to Hillborn. By accessing or purchasing from our website, you agree to the following terms.

Products

All products are estate-grown and single-origin. Natural variations in colour, aroma, and size are part of the product’s authenticity.

Pricing & Orders

Prices are listed in INR unless stated otherwise. Orders are confirmed only after successful payment.

Returns

Due to the perishable nature of food products, returns are accepted only for damaged or incorrect items reported within 48 hours.

Governing Law

These terms are governed by the laws of India.

Privacy Policy

Hillborn respects your privacy and is committed to protecting your personal data.

Information We Collect

Name, contact details, shipping address, payment information, and website usage data.

How We Use Data

To process orders, improve services, communicate updates, and comply with legal obligations.

Data Sharing

We only share data with payment processors, courier partners, and legal authorities when required.

Your Rights

You may request access or deletion of your data by contacting support.

Shipping & Delivery

Processing Time

Orders are processed within 1–3 business days.

Domestic Shipping (India)

Delivery typically takes 3–7 business days.

International Shipping

Delivery timelines vary by destination. Customs duties and taxes are the responsibility of the customer.

Damaged Orders

Please report damaged or missing items within 48 hours of delivery.